Eligibility and Return Policy:
We promise to make sure you're happy with our products. Depending on the product and category, returns are permitted within a 30-day window. Any specific limitations on particular goods or categories shall be made known in a clear and understandable manner. Customers should get in touch with us with their order number and the justification for the return in order to start a return.
Easy Return Process
We strive to make the return process simple for our clients. We offer detailed instructions on starting a return, along with any required paperwork. The cost of return shipping is the responsibility of the client in "Change of Mind" situations or other situations when the goods is no longer needed. In order to ensure safe return delivery, we advise utilizing a tracking number. In other circumstances, where we pay for the return freight, we guarantee an easy process.
Refunds and Choices
Customers have the option of a refund in their original payment method or store credit. Our top goal is quick processing; usually, reimbursements are given within 7 to 10 business days after the returned item is received. Customers receive email updates on the status of their refunds.
Please be informed that returns occasionally result in a 25% restocking fee. This applies to things that are returned out of date or in inferior condition from when they were purchased.
Products that are Damaged or Defective
If you receive a product that is Damaged or Defective, please contact us within 14 days of receipt to begin a return. If you need a replacement or a refund, we'll take care of it and pay the shipping fees.
Return Shipping Charges
Our policy spells out who is responsible for return shipping costs in detail. Unless the goods is broken or defective, customers typically pay for return postage.
Items Not Returnable
Some items may be considered "final sale," making them unsuitable for exchange or refund. As per our policy, we diligently designate such things on our website and do not accept returns for them.
We prioritize your pleasure and work to tailor our policies to meet your needs. Do not hesitate to get in touch with us if you need any additional information or support.
Email: firstname.lastname@example.org / email@example.com
Phone: +1 (209) 651-6864
We are available to help you at every step of the purchasing process.