Terms & Conditions

Last Update: This policy modified on 5th August 2023.

Priority One

for Us Your privacy is extremely important to New Town Spares. We uphold a persistent dedication to safeguarding your privacy and abiding by all pertinent laws and rules governing the gathering of personal information. This relates to interactions on https://www.newtownspares.com and other digital properties operated by our company.


Data We Collect

When you interact with our products and services, we learn information about you from your active participation in our promotions, automatic data transmissions from your devices, and interactions with our services and products themselves.

Log Information

Your Visit's Insights When you visit our website, our servers automatically log the common data that is supplied by your web browser. Your device's IP address, browser version, frequently viewed pages, date and time of access, time spent on each page, technical information about difficulties encountered, and more may be included in this. While it's possible that this data doesn't by itself identify people, it might be used in conjunction with other data to do so.

Personal Data

What We Request We might need to ask you for personal information in the following situations:

Name, Email, Phone Number, Mobile Number, and Home/Mailing Address.

Your Personal Data

When there is a legitimate need to do so, we only collect and use your personal information. We only gather the data required to provide our services efficiently.

Information Gathering and Utilization We gather individual data.

when you:

• Take part in promotions, surveys, and sweepstakes;

• Choose to receive emails or updates via social media;

• Use mobile devices or web browsers to access our material;

• Communicate with us via email, social media, or other similar platforms;

• Mention us on social networking platforms.

Information Used With Intent

The information gathered is used for a number of things, including:

• Enhancing our website, applications, and social media platforms;

• Personalizing your online experience; Interacting with you;

• Facilitating advertising and marketing activities;

• Processing job applications;

• Making our digital platforms accessible;

• Maintaining internal records and performing administrative tasks

• Conducting competitions and sweepstakes

• Obeying the law and settling legal problems

• Ensuring security, preventing fraud, and observing our terms of service

Protection of Your Personal Data

While we take reasonable steps to guard against the loss, theft, and unauthorized access to your data, it's important to remember that no method of electronic communication or storage can be completely trusted. Although we make every effort to safeguard your personal information, complete data security cannot be ensured.

Preservation of Personal Data

We keep your personal information as long as necessary to fulfill the objectives described in this policy. Your information will be either deleted or anonymized to erase personally identifiable information once it has served its purpose.

Payment Options

We are happy to accept the following payment options:

• Credit Cards: American Express, Visa, MasterCard, and Discover

• Customers who meet the requirements may receive net payments. For more information, please check https://www.newtownspares.com/payment-options/


Inventory Accuracy and Availability

To give correct information on inventory availability, we continuously refresh our website throughout the day. To reflect the most recent status, the listed lead-time is continually updated. While it is our intention to have the stated items available at all times, we cannot make that promise. In the extremely unlikely situation that your chosen item becomes unavailable, we'll swiftly get in touch with you to let you know when to expect delivery. If a product is still unavailable after the specified waiting period, we'll email or call you to offer an extended waiting period or an other product. A product may still be in stock with one of our suppliers even though it doesn't appear to be available on our website. Please get in touch with us to inquire.


Alternative Product Options

In the event that we are unable to deliver the ordered goods, we reserve the right to substitute goods of comparable or higher quality for no extra charge. In such cases, you have the option to refuse the alternative products supplied and request a refund of your entire order, including the shipping costs. There will be no other option accessible to you in this situation besides this one.

Accurate Pricing and Descriptions

We make it a priority to keep the prices and descriptions in our catalog and on our website accurate. However, since e-commerce is dynamic, sporadic faults could occur. We have the right to deny or cancel orders for goods or services in such circumstances, as well as to swiftly correct or remove any erroneous information. If the actual cost of an item exceeds our stated price, we reserve the right to either contact you for approval prior to delivery or to cancel your purchase and let you know.

Children's Privacy

We do not specifically market to children under 13 or deliberately gather their personal information.

Sharing private data with outside parties

In order to offer you with certain services, we may share personal information to the following parties:

• Agents or business partners

• Sponsors of competitions, sweepstakes, or promotions

• Legal authorities and law enforcement officials when necessary

• Third parties for direct marketing

• Third parties for data collecting and processing


International Data Transfers

Personal data may be processed and stored in places where the data protection rules are different. We make sure that all relevant laws and standards regarding data protection are followed.

Your legal authority

With knowledge of the possible effects on your experience, you can withhold personal information. There won't be any discrimination if you exercise your rights. You have the right to ask for more information about the data we currently have on you.

Options Regarding Privacy

You can choose not to receive notifications at any time or unsubscribe from our email list. For identification validation, we might need a certain piece of information.

Information that is accurate

Please get in touch with us if you think your data has to be modified.


Engaging with Regulatory Authorities and Reporting Concerns

We invite you to contact us if you believe there has been a data breach or if you have questions about how your personal information is being handled. You can also interact with the relevant regulatory agencies as an alternative. Your comfort is our first priority, and we're dedicated to responding to any issues in a prompt and responsible way.

Cookies and tracking

We use cookies to learn more about how you use our site. Cookies improve your experience by taking your choices into account.

Capacity of Our Policy

We have no control over external links, and those sites' rules may differ from ours. We take no responsibility for how they handle personal information.

Modifications to This Policy

As our procedures change, we might amend this policy. The provided link will be updated with any modifications.


Write us at info@newtownspares.com with questions about the terms and conditions.